Refund policy

Due to the nature of jewellery and hygiene concerns, we do not accept returns or exchanges. This policy applies to all products unless they arrive damaged, as described above.

Custom orders are also non-returnable.

Refunds are only provided in cases where the product arrives damaged due to shipping. Once we receive the returned item, we will process your refund within 15 working days. Refunds will be made to the original payment method.